Return Policy
Due to the nature of our products, we do not offer returns or exchanges. All orders are considered final sale. However, we are committed to customer satisfaction. If you have any issues with your order, please contact our customer service team at [email protected]. We will do our best to resolve any concerns.
Privacy Policy
At Backriver Blends, we respect your privacy. We collect personal information, such as your name, email address, and shipping address, to process your orders and provide you with the best possible shopping experience. We do not share your personal information with third parties, except as necessary to fulfill your order (e.g., shipping carriers).
We may use cookies to track your browsing behavior on our website. This information helps us improve our website and tailor your shopping experience. You can choose to disable cookies in your browser settings.
Shipping Policy
Order Processing: Most orders are processed and shipped within 2-3 business days. However, during peak seasons, processing times may be longer.
Shipping Methods: We ship via UPS, FedEx, or USPS.
Shipping Costs: Shipping costs are calculated based on the weight and destination of your order. You can view the estimated shipping cost during the checkout process.
International Shipping: Currently, we only ship within the United States.
Order Tracking: Once your order ships, you will receive a tracking number via email. You can track your package using the provided tracking number on the carrier’s website.
Payment Policy
We accept the following payment methods:
- Credit card (Visa, Mastercard, American Express, Discover)
- PayPal
All payments are processed securely through a third-party payment processor.